Culture & Service

June 20, 2024

What to Expect From a Goldies Visit (Start to Finish)

We get it — letting a random tradesman into your home isn’t exactly low-stress. So let’s clear the air (pun intended). Here’s exactly what to expect when you book a job with Goldies.

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What to Expect From A Goldies Visit (Start to Finish)

We get it — letting a random tradesman into your home isn’t exactly low-stress.

So let’s clear the air (pun intended).
Here’s exactly what to expect when you book a job with Goldies.

You Reach Out (And Get a Human)

Whether you call, text, or enquire online — you won’t be stuck waiting on hold or talking to an AI robot.

You’ll speak directly to me (Joel) :)

We Rock Up On Time

No 6-hour windows.

No “I’ll swing by sometime Thursday.”
We show up when we say we will, in clean uniforms.

You won’t get a high vis tradie who smells like a dart break and tracks mud and dirt through your hallway.

We treat your home like it’s our own.

We Actually Listen To What You Want

Not every home is the same.

Not every customer wants the same thing.

We ask questions. We inspect the site. We walk through options with you — and we won’t push you into something just because it’s quicker for us to install.

If a split system suits better than ducted, we’ll tell you. If you’re thinking AirSmart, we’ll tell you if your house is a good fit or not.

You’ll get honest advice — even if it costs us the job.

Transparent Same Day Quotes

Once site has been inspected or over the phone, we will send you a quote.
You’ll know exactly:

  • What we’re supplying
  • What we’re installing
  • What’s included in the quote
  • And what’s not

No surprise “extras” or variations halfway through the job.

We Actually Do The Job Properly

Sounds obvious, right? You’d be surprised.

When we’re doing your job we always ensure

  • Ducts are tight and supported — not kinked spaghetti
  • Grilles are flush and dead straight
  • Zones are wired properly and tested
  • Every detail is neat, sealed, and finished like we actually care
  • System is comissioned correctly and 100% in working order

We don’t rush jobs. We don’t cut corners. And we never leave your place looking worse than when we arrived.

Clean Up And Final Walkthrough

We vacuum. We wipe down surfaces. We remove all rubbish. And we make sure you understand how everything works before we leave.